Program Loses Sound After Computer Resumes from Suspend Mode

ID: Q227076

The information in this article applies to:

SYMPTOMS

If your computer enters Suspend mode when a program that uses DirectSound is running, you may stop hearing sounds from your program after you resume your computer and use the program.


CAUSE

This issue can occur if the DirectSound components of your program do not resume properly when you resume your computer from Suspend mode.


RESOLUTION

To resolve this issue, install the DirectX 6.1 Technology Update from the Microsoft Windows Update Web site:

http://windowsupdate.microsoft.com/
To work around this issue, close the program and then restart it.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 


Keywords          : kbsound winapm win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 20, 1999