Reinstalling Windows 98 Causes Safe Recovery Error Message

ID: Q186738


The information in this article applies to:


SYMPTOMS

If you upgrade a Microsoft Windows 95-based computer running Internet Explorer version 4.0 or 4.01 to Windows 98, uninstall Windows 98, and then reinstall Windows 98, you may receive the following error message:

Safe Recovery

Setup encountered a problem or did not complete a previous installation. If you click Use Safe Recovery, Setup will restart file copying where it left off.

Not selecting Safe Recovery will restart the file copy process from the beginning.

You are then prompted to choose either Use Safe Recovery or Do Not Use Safe Recovery.


RESOLUTION

To resolve this issue and continue the Windows 98 Setup program, choose either Use Safe Recovery or Do Not Use Safe Recovery.


STATUS

The Safe Recovery error message under these conditions does not indicate a problem, it does not affect the functionality of the Setup program, and it can be safely ignored.

Additional query words: 98 95 4.00


Keywords          : kberrmsg kbsetup win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: February 4, 1999