Repeatedly Prompted for Disk During Windows 98 Setup

ID: Q190984

The information in this article applies to:

SYMPTOMS

When you try to install Windows 98, you may receive the following message:

Please insert the following disk in drive D (or your CD-ROM drive):

Windows 98 boot disk or CD-ROM

When you are ready to continue, press ENTER

When you press ENTER, you may receive the same message again, and this behavior may occur every time you press ENTER.


CAUSE

This problem can occur if you are trying to install Windows 98 to a computer with two unformatted Integrated Device Electronics (IDE) hard disks.


RESOLUTION

To work around this problem, use the following steps:

  1. With the message visible on the screen and the Windows 98 Startup Disk in the drive, press F3, and then press F3. Note that this quits Setup.


  2. Type the following commands at the command prompt, pressing ENTER after each command:
    a:
    extract ebd.cab format.com /l a:\
    format c:


  3. After the format process is complete, type the following command at the command prompt, and then press ENTER:
    format d:


  4. After the format process is complete, restart your computer.



STATUS

Microsoft has confirmed this to be a problem in Windows 98.

Additional query words: 98 


Keywords          : kbhw kbsetup kbui win98 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 13, 1999