The Outlook Express Folder May Be Displayed as "Outloo~1"

ID: Q232339


The information in this article applies to:


SYMPTOMS

When you install Microsoft Outlook Express 5, which is included with Windows 98 Second Edition, the Outlook Express folder may be displayed as "Outloo~1."


CAUSE

This problem can occur if the C:\Program Files\Outlook Express folder is deleted before you install Outlook Express 5.


RESOLUTION

To work around this problem:

  1. In Windows Explorer, click Folder Options on the View menu.


  2. Click the View tab.


  3. Click Show All Files.


  4. Rename the Outloo~1 folder to Outlook Express.

    For information about how to rename a folder, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming folders" topic.


  5. Locate the following files in the Outlook Express folder:
    Junkmail.lko
    Msimn.exe
    Msoe.dll
    Msoe.txt
    Msoeres.dll
    Oeimport.dll
    Oejunk.dll
    Oemig50.exe
    Oemiglib.dll
    Setup50.exe
    Wab.exe
    Wabfind.dll
    Wabimp.dll
    Wabmig.exe
    NOTE: If any of these files is missing in the Outlook Express folder, use the System File Checker tool in Windows 98 Second Edition to extract the missing file into the Outlook Express folder.

    For information about how to use the System File Checker tool to extract a file, please see the following article in the Microsoft Knowledge Base:
    Q129605 How to Extract Original Compressed Windows Files


  6. Click Start, point to Settings, and then click Control Panel.


  7. In Control Panel, double-click Add/Remove Programs.


  8. Click the Windows Setup tab.


  9. Click to clear the Outlook Express check box, and then click OK.


  10. After the "Updating System Settings" dialog box is displayed, click to select the Outlook Express check box.


  11. Click OK, and then click OK.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

During the file-copying stage of Setup, the files are copied to the Outloo~1 folder. When you continue Setup, the files are verified in the Outlook Express folder. Because the Outlook Express folder does not contain any files, error messages are displayed. When you copy all the files into the Outlook Express folder before you run Setup, you can complete Setup successfully.

Additional query words:


Keywords          : kbenv outexw98 win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb 

Last Reviewed: July 29, 1999