Unable to Start a Program on the Start Menu

• Microsoft Windows 95
• Microsoft Windows NT Server version 4.0
• Microsoft Windows NT Workstation version 4.0
• Microsoft Windows 98

SYMPTOMS

When you attempt to run a program on the Start menu, you may receive an error message stating that a component of the program cannot be found.

CAUSE

This behavior can occur if you have user profiles enabled, and another user removes the component from his or her profile. That component is removed from the computer and is not available to other users. However, the registry entries (if any) and Start menu shortcuts for the component remain for all other users who have the component installed.

RESOLUTION

To resolve this issue, reinstall the component in your own user profile.

MORE INFORMATION

When you use user profiles, multiple users can log on to the same Windows 95 computer and maintain their own desktop and Start menu settings.

Additional query words: 4.0 taskbar missing shortcut

Keywords          : kbenv kbui win95 win98 winnt NTSrvWkst ntui prodnt 
Version           : WINDOWS:95; winnt:4.0
Platform          : WINDOWS winnt 
Issue type        : kbprb 

Last Reviewed: January 20, 1999