Unable to Use 2 Mouse Buttons Simultaneously in Toshiba Portege

ID: Q188180

The information in this article applies to:
IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you try to use two of your mouse buttons simultaneously on your Toshiba Portege 300 series computer, you may be unable to do so.


CAUSE

This issue can occur because Toshiba installs a proprietary mouse driver, the Tmouse.vxd file. This file prevents two button simultaneous operation of your mouse.


RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To resolve this issue, contact Toshiba to inquire about the availability of a fix for this issue.

To work around this issue, use Registry Editor to remove the Tmouse value from the following registry key:


HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VXD3


MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 


Keywords          : kb3rdparty kbhw win95 win98 
Version           : WINDOWS:95
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 9, 1999