WebTV Does Not Display Active Content in Windows 98

ID: Q185771

The information in this article applies to:

Microsoft Windows 98

SYMPTOMS

When you use WebTV for Windows, the following content may not be displayed on your screen:

Active content with a television program

Closed Captioning

Electronic Programming Guide (EPG)

Software subscriptions

CAUSE

This behavior can occur if the Closed Captioning feature on your ATI All- In-Wonder or ATI All-In-Wonder Pro display adapter is disabled.

RESOLUTION

To work around this issue, set the jumper to enable the Closed Captioning feature on your ATI All-In-Wonder or ATI All-In-Wonder Pro display adapter. For information about how to do so, consult the documentation included with your display adapter, or contact the manufacturer of your display adapter.

MORE INFORMATION

WebTV for Windows uses the information contained in the vertical blanking intervals (VBI) broadcast on the television (TV) channel you are viewing to display Closed Captioning and other content. When the jumper for the Closed Captioning feature on your ATI All-In-Wonder or ATI All-In-Wonder Pro display adapter is disabled, all information broadcast through the VBI cannot be used.

Additional query words: captioned close caption


Keywords          : kbdisplay kbhw win98 
Version           : WINDOWS:98
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: February 3, 1999