Windows 98 Second Edition Hangs on Compaq Presario 1220 Notebook

ID: Q237756

The information in this article applies to:

SYMPTOMS

When you upgrade to Windows 98 Second Edition on a Compaq Presario 1220 notebook, your computer may randomly stop responding (hang), especially when you are connected to the Internet.


CAUSE

This issue can occur because this notebook contains the Cyrix Media GX 200 megahertz (MHz) processor. This processor is not on the Windows 98 hardware compatibility list.


RESOLUTION

To resolve this issue, uninstall Windows 98 or use the Compaq Restore CD-ROM to restore the computer to the original configuration. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 


Keywords          : kb3rdparty kbhw win98se 
Version           : WINDOWS:
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: July 30, 1999