Err Msg: Error 709: Try Changing Your Password Again. If You...

ID: Q180065

The information in this article applies to:

SYMPTOMS

When you attempt to change your domain password from your Windows 95 Dial- Up Networking (DUN) client, the following error message may be displayed:

   Error 709: Try changing your password again. If you still get this
   message, report it to your system administrator

CAUSE

This behavior can occur when you are connected to a Windows NT 4.0 Remote Access Service (RAS) server.

RESOLUTION

To resolve this problem, contact Microsoft Technical Support to obtain the following fix, or wait for the next Windows NT service pack.

This fix should have the following time stamp:

   01/22/98  03:25PM                27,408 Raschap.dll (Intel)
   01/22/98  03:22PM                45,328 Raschap.dll (Alpha)

NOTE: Service Pack 3 must be applied to Windows NT 4.0 prior to applying this fix.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. A supported fix is now available, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: logon log on

Keywords          : kbinterop kbnetwork ntras kbfix4.00 NTInterop ntnetserv kbbug4.00.sp3 NTSrvWkst 
Version           : WINDOWS:95; winnt:4.0
Platform          : WINDOWS winnt
Issue type        : kbbug
Solution Type     : kbfix

Last Reviewed: January 20, 1999