Cannot Dual Boot After Service Pack 5 Is Installed on Alpha Computer

• Microsoft Windows NT Workstation version 4.0
  on the following platforms: Alpha
• Microsoft Windows NT Server version 4.0
  on the following platforms: Alpha
• Microsoft Windows NT Server, Enterprise Edition version 4.0
  on the following platforms: Alpha

SYMPTOMS

After you install Microsoft Windows NT 4.0 Service Pack 5 on an Alpha-based computer, you cannot use the dual-boot feature to install a secondary copy of Windows NT on another drive partition.

CAUSE

This behavior occurs if you click No when you are prompted to overwrite the Hal.dll and Atapi.sys files during the original installation. The older files that are not overwritten cannot support the dual-boot option.

RESOLUTION

To resolve this problem, click Yes when you are prompted to overwrite the Hal.dll and Atapi.sys files.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords          : kbsetup kbdocerr ntstart kbbug4.00 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: June 18, 1999