Compaq Advanced Network Control Utility Fails with Windows NT 4.0 Service Pack 2

ID: Q163005


The information in this article applies to:


SYMPTOMS

The Compaq Advanced Network Control utility included on Compaq's support software disk (SSD) 1.18 or later (up to SSD 1.20a at the time this article was written) fails to work properly after applying Windows NT 4.0 Service Pack 2. The utility starts up after some time, but does not have all the information it had before the service pack was applied. The utility fails whether it is installed before or after the service pack has been applied. Removing the service pack causes the utility to start working correctly again.


RESOLUTION

To resolve this problem, do either of the following:


STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0 Service Pack 2.

A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.


MORE INFORMATION

The Compaq Advanced Network Utility uses a graphical user interface (GUI) that allows a user to install, configure, update, and monitor the status of all Compaq network controllers containing the TLAN chip set. It uses the Netflx3.sys file to configure network controllers for redundancy or stand- alone configurations.

Additional query words: ANC Netflex Proliant NIC Adapter Thunderland prodnt applet sp sp2 chipset


Keywords          : kb3rdparty ntdriver kbbug4.00.sp2 
Version           : WINNT:4.0 SP2
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: February 4, 1999