Connection Will Not Clear from the Novell Server

ID: Q154704

The information in this article applies to:

Microsoft Windows NT Workstation versions 3.51, 4.0
Microsoft Windows NT Server versions 3.51, 4.0

SYMPTOMS

The Windows NT connection will not clear from the Novell server about 90 percent of the time. These connections remain until you shut down and restart the system. If the user has a limited number of connections, they may receive the following message upon log on:

You Cannot Be Authenticated On <server name> Do You Want To Select Another Preferred Server?

The problem occurs under the following conditions:

Connect to a NetWare print queue and log on and log off Every time you log on and log off again, you use up another connection.

OR

Upon log off, if an application fails to close properly, you may receive an application error. When you log back on another connection is used.

NOTE: This problem can be reproduced with the NetWare 4.1 server in Bindery Emulation Mode or with NetWare Directory Services (NDS) loaded.

RESOLUTION

To resolve this problem:

After logging back on, go back into Printman and remove the printer. The unreleased connection usually goes away.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.51 & 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt


Keywords          : kbnetwork NTInterop ntnetserv ntprotocol NTSrvWkst 
Version           : 3.51 4.0
Platform          : winnt 
Issue type        :

Last Reviewed: February 26, 1999