Dialog Box with Red Circle and White X During Upgrade from Windows NT 3.51

ID: Q186144


The information in this article applies to:


SYMPTOMS

When you upgrade Windows NT 3.51 to Windows NT 4.0, Windows NT restarts to GUI-mode and you get a dialog box with "f" in the title bar and a red circle with a white "x", a capital "A", and the OK button.


CAUSE

The Setupapi.dll file on the system is newer than the Windows NT 4.0 Setupapi.dll file dated Aug. 8, 1996; therefore, it is not replaced with the Windows NT 4.0 Setupapi.dll file.


RESOLUTION

To correct this problem, do one of the following:


MORE INFORMATION

If an attempt was made to install Internet Explorer 4.0 Preview Version to Windows NT 3.51 and the installation failed, the Setupapi.dll file dated July 24, 1997, may be left in the %SystemRoot%\System32\ folder. During the Windows NT 3.51 to Windows NT 4.0 upgrade, the Setupapi.dll file dated July 24, 1997, is not replaced by the Windows NT 4.0 file dated Aug. 8, 1996, because it is newer.

Additional query words: Popup, Red Circle, White X,


Keywords          : ntstop 
Version           : WinNT:4.0
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: February 9, 1999