"File Access Error" Using Mcafee Netshield and Word 6.0 or Later.

ID: Q172127


The information in this article applies to:


SYMPTOMS

When you run McAfee Netshield version 2.52 for Windows NT and Microsoft Word 6.0 or later, you may receive a "File Access Error" when trying to save a document.


CAUSE

The problem is caused by the way McAfee NetShield 2.32a scans Word temporary files.


RESOLUTION

To resolve this problem, perform one of the following workarounds:


MORE INFORMATION

McAfee Netshield is a third party product manufactured McAfee Associates, Inc. a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: virus checker files msword prodnt


Keywords          : kb3rdparty NTInterop NTSrvWkst 
Version           : WinNT:3.51,4.0
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: February 24, 1999