Fix for Loss of Data Records or Partial Records Written to Disk Problem

ID: Q178202

The information in this article applies to:

SYMPTOMS

Internet Information Server (IIS) 3.0 logging supports periodic flushing of log file data to disk. By default this interval is five minutes, however you can modify this setting by changing the following registry entry:


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\InetInfo
\Parameters\LogFileFlushInterval

NOTE: The above registry key is one path; it has been wrapped for readability.

In certain circumstances, data may be lost if the buffer is prematurely flushed. Overall, this leads to a loss of data records or partial records written to disk.


CAUSE

This problem occurs if the lock that protects file data in the periodic flush path is not acquired. This problem happens specifically in the case where the log flush size registry value is set to a large buffer size (for example, 32MB instead of the default 64k).


HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\InetInfo
\Parameters\LogFileBatchSize

NOTE: The above registry key is one path; it has been wrapped for readability.


RESOLUTION

The fix is to acquire the file-data lock and hence protect against premature flushes or loss of log data.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

This problem does not occur in Internet Information Server version 4.0.


STATUS

Microsoft has confirmed this to be a problem in Internet Information Server version 3.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 4.00 3.00 


Keywords          : kbinterop NT4SP4Fix kbbug4.00 NTInterop kbfix4.00.sp4 NTSrv 
Version           : WinNT:3.0,4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: April 10, 1999