How to Remove Cross-Platform Printer Drivers on a Windows NT Server

ID: Q162258


The information in this article applies to:

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SUMMARY

This article describes how to remove cross-platform printer drivers on a computer running Windows NT Server for clients to Point and Print. This includes instructions on removing entries from the registry and deleting the driver files from the hard disk drive.


MORE INFORMATION

Cross-platform drivers refer to drivers installed on the Windows NT print server for other operating system (OS) versions (for example, Windows NT 3.5x), OS type (for example, Windows 95/98), and alternate CPU OS builds (for example, Alpha and MIPS when considering Intel-processor-based installations). For additional information about cross-platform printing in Windows NT, please see the following article in the Microsoft Knowledge Base:

Q100346 Cross Platform Network Printing with Windows NT
The following procedure for removing unwanted cross-platform printer drivers involves editing the registry and deleting driver files. Be careful not to delete driver files and registry keys for the platform you are on.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys and Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).


  1. Open the Control Panel and double-click the Services icon.


  2. Click the Spooler service and then click Stop. Click Yes when prompted.


  3. Start Registry Editor (Regedt32.exe) and select the following subkey:
    
       HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\<Platform>\Drivers\Version-<x>\<Printer driver> 
    Where:


  4. Make a note of all files referenced in the printer driver key that will be deleted. These files will be removed in Step 6.

    NOTES:


  5. Delete the unwanted cross-platform printer driver key.


  6. Delete the unwanted cross-platform files on the hard drive as noted from Step 4. These files should be located in one of the following directories:
    %SystemRoot%\System32\Spool\Drivers\W32alpha\version
    %SystemRoot%\System32\Spool\Drivers\W32mips\version
    %SystemRoot%\System32\Spool\Drivers\W3ppc\version
    %SystemRoot%\System32\Spool\Drivers\w32x86\version
    %SystemRoot%\System32\Spool\Drivers\Win40\version
    Where the version corresponds to the version-x number from Step 3.

    For example, Windows 95 drivers are located in the directory %SystemRoot%\System32\Spool\Drivers\Win40\0 and Windows NT 4.0 Alpha drivers are located in %SystemRoot%\System32\Spool\Drivers\W32alpha\2.


  7. In Control Panel Services, select the Spooler service and click Start.


Additional query words: prodnt win95 .inf uninstall deinstall


Keywords          : kbprint ntprint NTSrvWkst 
Version           : winnt:4.0
Platform          : winnt 
Issue type        : kbinfo 

Last Reviewed: June 4, 1999