Installing a Certificate in IIS May Result in Bad Password Error Message

ID: Q179550

The information in this article applies to:

SYMPTOMS

When you try to install a certificate with Key Manager, you may receive the following error message:

Bad password


CAUSE

This error may occur when the Request File is not properly formatted.


RESOLUTION

To resolve this problem, obtain an updated version of Schannel.dll. For more information, please see the following article in the Microsoft Knowledge Base:

Q148427 : Generic SSL (PCT/TLS) Updates for IIS and MS Internet Products


STATUS

Microsoft has confirmed this to be a problem with Microsoft Internet Information Server version 3.0.


MORE INFORMATION

For more information, please see the following articles in the Microsoft Knowledge Base:

Q159001 : Access Violation Importing Key/Certificate into Key Manager

Q164627 : SGC-Enabled Clients Have Trouble Connecting to SGC-Enabled IIS

Q171084 : How to Install a Certificate

Q172421 : Verisign Certificate Password Not Accepted in Key Manager

Additional query words: 4.00 sp3 iis international banking ie internet explorer 


Keywords          : 
Version           : winnt:3.0,4.0 SP3
Platform          : winnt 
Issue type        : kbprb

Last Reviewed: April 28, 1999