Service Pack Update.exe Prompts for Windows NT Workstation Compact Disc

ID: Q178279


The information in this article applies to:


SYMPTOMS

When run from a compact disc, Update.exe from Service Pack 4 and 5 will prompt for the Windows NT Workstation compact disc. It will not install the service pack.


CAUSE

The Update.inf file that determines what media is recognized during the installation is defined in the following section:


   [Source Media Descriptions]
   1 = "Windows NT Workstation CD-ROM" , TAGFILE = cdrom.w 

The installation program is looking for the I386 directory or Cdrom.w directly off the root of the compact disc. If the I386 directory is renamed or it is created as a subdirectory on the drive, it will not recognize the compact disc as valid media and prompt for the Windows NT Workstation compact disc.


WORKAROUND

To work around this problem, do one of the following:


MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q170261
TITLE : Cannot Reapply Service Pack 5 from November 1996 MSDN


Keywords          : kbsetup ntsetup NTSrvWkst 
Version           : WinNT:3.51
Platform          : winnt 
Issue type        : kbprb 

Last Reviewed: January 28, 1999