SnmpMgrTrapListen API Returns ERROR_SERVICE_NOT_ACTIVE Error If Not Administrator

ID: Q177868

The information in this article applies to:

SYMPTOMS

When you write applications that call the SnmpMgrTrapListen API an error number 1062 (ERROR_SERVICE_NOT_ACTIVE) may be returned if the caller is not a member of the administrators group. This error will occur whether or not the SNMP trap service is started.


CAUSE

The SnmpMgrTrapListen API was opening the service control manager database for all access (SC_MANAGER_ALL_ACCESS) to query the status of the SNMP trap service. This level could only be granted to members of the administrators group.


RESOLUTION

The SnmpMgrTrapListen API now opens the service control manager database for SC_MANAGER_ENUMERATE_SERVICE to query the status of the SNMP trap service. If the service is not started, the API will attempt to start it. The user of the API will still need to be part of the administrators group to start the service if it is not started when the API runs. Or the user can use the SetServiceObjectSecurity API to change the security for the SNMP trap service.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.


Keywords          : kbnetwork NT4SP4Fix kbbug4.00 kbAPI kbSDKPlatform kbSNMP kbfix4.00.sp4 NTSrvWkst kbGrpNet 
Version           : WinNT:4.0
Platform          : winnt 
Issue type        : kbbug

Last Reviewed: April 11, 1999