SystemSoft HotSwap Test Causes Problems with CardBus Network Adapter

• Microsoft Windows NT Workstation version 4.0 SP4
• Microsoft Windows NT Server version 4.0 SP4

SYMPTOMS

When you use the SystemSoft software to perform a HotSwap test with a CardBus network adapter in a computer running Microsoft Windows NT 4.0 Service Pack 4, the computer may become unstable and may ultimately stop responding (hang).

This problem occurs with various CardBus network adapters, and does not occur with Service Pack 3 for Windows NT 4.0.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base:

Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

MORE INFORMATION

To run the HotSwap test, start the SystemSoft CardWizard, click Wizard, and then run the HotSwap test.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: PCMCIA crash

Keywords          : kb3rdparty kbhw nt4sp5fix 
Version           : winnt:4.0 SP4
Platform          : winnt 
Issue type        : kbbug 

Last Reviewed: July 14, 1999