DOCUMENT:Q162444 22-FEB-2000 [foxpro] TITLE :FIX: Unable to Load Installable ISAM Error in Visual FoxPro 5 PRODUCT :Microsoft FoxPro PROD/VER:WINDOWS:2.5,3.0,3.0b,5.0 OPER/SYS: KEYWORDS:kbvfp kbvfp500aFIX kbMDAC250kbbuglist kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual FoxPro for Windows, versions 3.0, 3.0b, 5.0 - Microsoft Data Access Components version 2.5 ------------------------------------------------------------------------------- SYMPTOMS ======== If you load Microsoft Office 97 prior to loading Visual FoxPro version 3.0 or 5.0 you receive the following error messages during the Visual FoxPro installation: "Unable to load installable ISAM" "Can't load mspdox35.dll (error code=[error code])." followed by these error messages: "Error while configuring ODBC drivers!" "The configuration of the ODBC Microsoft Paradox Driver (*.db) driver failed." Finally the error message that states that the "Microsoft Visual FoxPro setup was not completed successfully" is issued. NOTE: This error may also refer to Msxbse35.dll, which is the Jet Xbase ISAM ODBC driver. Errors may also occur on the following ODBC drivers: - MSEXCL35.DLL Excel ODBC driver - MSXBSE35.DLL xBase ODBC driver - MSTEXT35.DLL Text Files ODBC driver CAUSE ===== Microsoft Office 97 installs the ODBC driver version 3.50.x RESOLUTION ========== Use the following steps to resolve the problem: 1. Restart the installation of Visual FoxPro. 2. Click custom install. 3. Click ODBC support and Change Option. 4. Click Desktop drivers and Change Option. 5. Deselect the Paradox driver and continue the installation. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem has been fixed in Visual FoxPro 5.0a. MORE INFORMATION ================ Visual FoxPro tries to install the ODBC driver 3.4.x and Microsoft Office 97 has already installed the ODBC driver 3.5.x. Additional query words: ====================================================================== Keywords : kbvfp kbvfp500aFIX kbMDAC250 kbbuglist kbfixlist Technology : kbVFPsearch kbAudDeveloper kbMDACSearch kbMDAC250 kbVFP300 kbVFP300b kbVFP500 Version : WINDOWS:2.5,3.0,3.0b,5.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.