PRB: Copies Box in Print Dialog Box Is Disabled

ID: Q111992

2.5x 2.6x WINDOWS kbprint kbprb

The information in this article applies to:

SYMPTOMS

The Copies box in the Print dialog box allows you to specify the number of copies of a report or label form to print. With certain printer drivers, this field is disabled.

However, if you then start another Windows-based application, such as Microsoft Excel or Microsoft Word, and activate the Print dialog box for that application, you will see that the Copies box is enabled.

The following are some printer drivers that the problem occurs with, but the list is not exhaustive:

   Epson FX-86e
   Epson LQ-1000
   Epson T-1000
   Epson LQ-2500
   HP DeskJet

WORKAROUNDS

There are two workarounds for this problem:

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

Steps to Reproduce Problem

1. Use Print Manager to set the default Windows printer driver to one of

   the printer drivers listed above.

2. Start FoxPro.

3. In the Command window, issue the following code.

   NOTE: The following code assumes that you have installed FoxPro on drive
   C and have installed the tutorial files.

      USE c:\foxprow\tutorial\customer
      REPORT FORM step3 TO PRINTER PROMPT

   The PROMPT clause activates the Print dialog box. Note that the Copies
   box in the lower-right corner of the Print dialog box is disabled.

   NOTE: This problem also occurs with the LABEL FORM <label_name> TO
   PRINTER PROMPT command.

4. Choose the Setup button and set the Specific Printer option to a laser
   printer, such as the Hewlett-Packard (HP) LaserJet IIISi.

5. Choose OK to return to the Print dialog box. The Copies box is still
   disabled. In other words, setting the printer driver to one that would
   normally have the Copies box enabled does not work.

Additional reference words: FoxWin 2.50 2.50a 2.50b 2.60 2.60a KBCategory: kbprint kbprb KBSubcategory: FxprintDriver
Keywords          : kbcode FxprintDriver 
Version           : 2.5x 2.6x
Platform          : WINDOWS

Last Reviewed: May 22, 1998