DOCUMENT:Q136265 12-AUG-1999 [foxpro] TITLE :PRB: Input/Output Operation Fails When Starting Visual FoxPro PRODUCT :Microsoft FoxPro PROD/VER:3.00 OPER/SYS: KEYWORDS:kberrmsg kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual FoxPro for Windows, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You receive one of the following error messages when starting Visual FoxPro depending on which operating system you are using: - Input/Output Operation Failure. - This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. CAUSE ===== There are two main situations where this can occur: - Visual FoxPro was installed from the CD-ROM disc without installing the help files, and the CD-ROM disc is not in the drive. -or- - A project is opened that is stored on a removable media, such as a Bernoulli disk, that is not currently available to FoxPro. RESOLUTION ========== In both cases, the media that contains the needed files should be available to FoxPro. In the case of the help file, re-run the setup program and install the help file to the Visual FoxPro directory so that it will not require the CD-ROM disc. FoxPro, upon startup, does not care what the CD-ROM disc is so long as there is one in the drive. Using the incorrect one will remove the error, but Help will not be available and all Help options will be grayed out on the main menu. STATUS ====== This behavior is by design. MORE INFORMATION ================ Steps to Reproduce Behavior --------------------------- 1. Install Visual FoxPro without the Help file. 2. Start Visual FoxPro without no CD-ROM disc in the CD-ROM drive. It will terminate with one of the noted error messages. Additional query words: VFoxWin I/O failure input output setup ====================================================================== Keywords : kberrmsg kbsetup Technology : kbVFPsearch kbAudDeveloper kbVFP300 Version : 3.00 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.