PRB: Workstation Install May Not Display with Other Shell

ID: Q129011

2.60a WINDOWS kbsetup kb3rdparty

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

The information in this article applies to:

SYMPTOMS

After doing an Administrative Install with a SETUP /A, the SETUP.EXE program is executed from the directory where the SETUP /A installed files, but the Workstation Installation button is not displayed.

CAUSE

If a third-party shell is installed, the Workstation Installation option may fail to appear.

RESOLUTION

The problem can be resolved by changing the default shell back to Program Manager by changing the SHELL= line in the SYSTEM.INI file.

MORE INFORMATION

Normally when the SETUP.EXE is run from the directory where a SETUP /A installed files, there should be three installation options buttons:

   Complete Installation
   Custom Installation
   Workstation Installation

However, if a third-party shell is installed, the Workstation Installation option may fail to appear. The problem can be resolved by changing the default shell back to Program Manager.

Microsoft does not support, endorse, or recommend any third-party shell product. We provide this information only as a convenience for our customers and do not provide warranties of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Additional reference words: FoxWin 2.60a KBCategory: kbsetup kb3rdparty KBSubcategory: FxsetupAdmin

Last Reviewed: December 18, 1997