DOCUMENT:Q153631 05-JAN-2000 [frontpg] TITLE :FP: "Error Code 1722" When You Install IIS Extensions PRODUCT :Word Front Page PROD/VER::; WINDOWS:1.1 OPER/SYS: KEYWORDS:kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for Windows 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to uninstall FrontPage server extensions for the Microsoft Internet Information Server, you may receive the following error message: Unable to read version number for Microsoft Internet Information Server: Error code 1722 CAUSE ===== The World Wide Web services were not running on the Microsoft Internet Information Server when you initiated the uninstall procedure. RESOLUTION ========== Make sure the Microsoft Internet Information Server is running before you attempt to uninstall FrontPage server extensions. To start Microsoft Internet Information Server, use the following steps: 1. Open the Microsoft Internet Server icon group. 2. Double-click Internet Service Manager. 3. Select World Wide Web, and click Start Service on the Properties menu. Additional query words: 97 ====================================================================== Keywords : kbdta Technology : kbFrontPageSearch kbFrontPage1xSearch kbFrontPage97Search kbZNotKeyword3 kbFrontPage110 Version : :; WINDOWS:1.1 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.