DOCUMENT:Q160830 08-NOV-2001 [frontpg] TITLE :FP: Cannot Remove Pages Error Attempting to Delete Folder PRODUCT :Word Front Page PROD/VER:windows:97,macintosh:1.0 OPER/SYS: KEYWORDS:kbusage kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for the Macintosh, version 1.0 ------------------------------------------------------------------------------- For a Microsoft FrontPage 98 version of this article, see Q194285. SYMPTOMS ======== When you attempt to delete a folder that is located on a FrontPage 1.1 server, you receive the following error message: Server error: Couldn't remove the following pages: CAUSE ===== This error occurs if you attempt to delete the folder from FrontPage Explorer in any of the versions of FrontPage listed at the beginning of this article. The FrontPage 1.1 Server Extensions were not designed to handle folder management tasks on the server. RESOLUTION ========== To delete a folder on a Web server on which you installed the FrontPage 1.1 Server Extensions, use either of the following methods. Method 1: Upgrade the FrontPage Server Extensions ------------------------------------------------- 1. Install the FrontPage 97 Server Extensions. 2. From FrontPage Explorer, use the Delete command on the Edit menu to delete the folder from the upgraded Web server. For more information about deleting folders, click the Index tab in FrontPage Help, type the following text "Delete command" (without the quotation marks) and then double-click the selected text to go to the "Delete Command" topic. Method 2: Use File Manager or an Internet service, such as Telnet or FTP ------------------------------------------------------------------------ 1. Directly access the file system of the Web content area by using Telnet, FTP, or the file manager program for your operating system. 2. Delete the folder you want to remove from the Web server. 3. Start FrontPage Explorer, open the Web, and then click Recalculate Hyperlinks on the Tools menu. Additional query words: 97 ====================================================================== Keywords : kbusage kbdta Technology : kbHWMAC kbOSMAC kbFrontPageSearch kbZNotKeyword8 kbZNotKeyword kbFrontPage97Search kbFrontPageMac kbZNotKeyword3 Version : windows:97,macintosh:1.0 Hardware : MAC x86 Issue type : kbhowto Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.