DOCUMENT:Q171675 22-JAN-2002 [frontpg] TITLE :FP: Socket Code 13101 Error Opening, Creating New Web PRODUCT :Word Front Page PROD/VER::1.0,6.0 OPER/SYS: KEYWORDS:kberrmsg kbusage kbdta kbExtension kbFrontPage kbServer kbVisID100 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for the Macintosh, version 1.0 - Microsoft Visual InterDev, versions 1.0, 6.0 ------------------------------------------------------------------------------- For a Microsoft FrontPage 98 version of this article, see Q194449. SYMPTOMS ======== In FrontPage Explorer, when you open or create a new Web using Secure Sockets Layer (SSL) you receive one of the following error messages There is no server on port 443 at 'server name'. You have selected the option 'Connect Using SSL'. This connection problem may indicate that the server does not support Secure Socket Layer (SSL) communications, or that it uses SSL communications on a different port number. -or- Unable to connect to server at 'xxx.xxx.xxx.xxx' on port 443 (socket code 13101). where xxx.xxx.xxx.xxx represents the host name or Internet Protocol (IP) address of your FrontPage Web. CAUSE ===== SSL connections require a security certificate. Socket code 13101 is generated when the security certificate is not from a recognized certificate authority or when it is from a recognized certificate authority but it cannot be read by FrontPage. RESOLUTION ========== Method 1: Obtain a Certificate from a Recognized Authority ---------------------------------------------------------- FrontPage 97 only recognizes certificates signed by the following certificate authorities: Verisign-Secure Server Certification Authority RSA Data Secirity, Inc. AT&T-Certificate Services AT&T-Directory Services If your certificate is from a recognized authority, its public key may not start with a "1" bit. In this case, contact the authority to request a new certificate with a public key that has its high bit set to "1." Method 2: Upgrade to FrontPage 98 --------------------------------- FrontPage 98 can correctly read public keys that begin with values other than 1 if they are from a recognized certificate authority. NOTE: Neither FrontPage 97 nor FrontPage 98 support 128-bit encryption. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ SSL is a World Wide Web feature that supports data encryption and server authentication. All data sent to or from the client using SSL is encrypted. You can obtain digital certificates from Verisign or AT&T. For additional information, please visit either of the following Web sites: http://www.verisign.com/microsoft/ http://www.att.com For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q142748 Obtaining a Secure Sockets Layer (PCT/SSL) Digital Certificate The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. For information about how to contact the third-party vendors listed in this article, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words: iStudio front page ====================================================================== Keywords : kberrmsg kbusage kbdta kbExtension kbFrontPage kbServer kbVisID100 Technology : kbHWMAC kbOSMAC kbVisIDsearch kbFrontPageSearch kbAudDeveloper kbZNotKeyword kbFrontPage97Search kbFrontPageMac kbZNotKeyword3 kbVisID100 kbVisID600 kbFrontPageMacSearch Version : :1.0,6.0 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.