DOCUMENT:Q163584 01-OCT-2001 [frontpg] TITLE :FP: Unable to Save to IIS Server if Permissions Incorrect PRODUCT :Word Front Page PROD/VER::; WINDOWS:1.1 OPER/SYS: KEYWORDS:kberrmsg kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows with Bonus Pack - Microsoft FrontPage for Windows 1.1 ------------------------------------------------------------------------------- For a Microsoft FrontPage 98 version of this article, see Q194444. SYMPTOMS ======== As either author or administrator, when you attempt to save a file on a Microsoft Internet Information Server (IIS), you receive the following error message The directory that would hold URL '' does not exist on the server. where is the name of the file that you attempted to save. CAUSE ===== You do not have the correct access permissions to the IIS directory structure in which you are trying to save your file. When FrontPage attempts to write the file, it calls the Author.dll or Author.exe program in the Web it is trying to write to. FrontPage passes sufficient arguments to Author.dll to enable it to create the file. When the account is not granted at least LIST access permission to the directories enclosing the location of the Web documents, Author.dll is not able to access sufficient information to construct the proper path in the file system. Enabling LIST rights simply allows the account to "see" the name of the directory. Once Author.exe can do this, it has sufficient information to place the new file in the file system of the Web server. RESOLUTION ========== In File Manager (Windows NT 3.51) or Windows Explorer (Windows NT 4.0), select each directory that encloses the IIS document root (home) directory, and grant LIST permissions to the author or administrator account or to a group in which the author or administrator is a member. MORE INFORMATION ================ For more information on the NTFS file permission requirements for FrontPage on an IIS server with the FrontPage Server Extensions installed, please see the following articles in the Microsoft Knowledge Base: Q162144 FP97: Minimum NTFS File Permission Requirements Additional query words: 97 ====================================================================== Keywords : kberrmsg kbdta Technology : kbFrontPageSearch kbFrontPage1xSearch kbFrontPage97Search kbZNotKeyword3 kbFrontPage110 Version : :; WINDOWS:1.1 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.