FP1: IMS TwinTurbo Acceleration May Cause Display Problems

ID: Q176367

The information in this article applies to:

SYMPTOMS

When you run Microsoft FrontPage for the Power Macintosh, Microsoft Exchange, or Microsoft Bookshelf 98 for the Power Macintosh on a PowerComputing PowerTower Pro 225, with a IMS Twin Turbo Accelerator Card, you may lose the blinking insertion point.

WORKAROUND

Disable the Twin Turbo Acceleration Extension in Extensions Manager or remove the extension from the System Folder, and restart the computer.

MORE INFORMATION

If the IMS TwinTurbo Acceleration Extension version 3.8 or 4.0.2 is loaded into memory, FrontPage Editor and Exchange both lose the blinking insertion point on the page. In Bookshelf 98, QuickTime VR Panoramas will display scrambled video. This behavior has been observed under both System 7.6.1 and 8.0. on a PowerComputing PowerTower Pro 225.

REFERENCES

The IMS Twin Turbo PCI Video cards are bundled with many popular Macintosh OS compatible models. Following is a list of Mac OS Compatible Computers that are known to come with this card installed. This list can be found at the following Web site:

   http://www.ixmicro.com/download.htm

For information about how to contact IMS, query in the Knowledge Base for one of the following articles:

   ARTICLE-ID: Q65416
   TITLE     : Hardware and Software Third-Party Vendor Contact List, A-K

   ARTICLE-ID: Q60781
   TITLE     : Hardware and Software Third-Party Vendor Contact List, L-P

   ARTICLE-ID: Q60782
   TITLE     : Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

 APPLE
 Power Macintosh 9600/200
 Power Macintosh 9600/233
 Power Macintosh 9600/200MP

 MOTOROLA
 StarMax 5000/300, M8

 POWER COMPUTING
 PowerTower Pro 250MP M8
 PowerTower Pro 225MP M8
 PowerTower Pro 250 M8
 PowerCenter 180 M4*
 PowerCenter 150 M4*

 SONY
 GDM-W900 Monitor

 UMAX
 S900/250 M8
 S900/233 M8
 900/225 M8
 J700/180 M2

The IMS Twin Turbo PCI Video card is manufactured by IMS, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: mac client sync mouse type movie picture 97

Keywords          : kb3rdparty kbdta kbfaq
Version           : MACINTOSH:1.0
Platform          : MACINTOSH
Hardware          : MAC
Issue type        : kbprb

Last Reviewed: March 19, 1998