FP97: "Registration Failure" Submitting Registration Form

ID: q162241

The information in this article applies to:

• Microsoft FrontPage 97 for Windows with Bonus Pack

SYMPTOMS

When you submit a FrontPage registration page from a Web browser, you receive the following error:

   Registration Failure.
   Your registration has not succeeded for the following reason:
   You must enter a username. Please try again.
   Here is the information you provided:
   Registration-Username:

CAUSE

When you created the FrontPage Registration web you specified a different user name in the Confirmation Field WebBot component on the Confirmation Form page than on the User Registration Form page.

This problem occurs when the case of the user name field on the registration page is different from the case of the user name field used on the confirmation page. The default capitalization for the user name field on the User Registration template is "Username" but the default capitalization for the user name field on the Confirmation template is "UserName."

RESOLUTION

To avoid the error, verify that the spelling and capitalization of the user name is identical in both the confirmation form and the registration form.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft FrontPage 98 for Windows.

Additional query words: 97 front page

Keywords          : kbusage kbdta 
Version           : windows:97
Platform          : WINDOWS
Hardware          : x86
Issue type        : kbprb

Last Reviewed: May 20, 1999