FP97: Error, Problem w/ Setup if Qualifying Product Not Found

 Last reviewed: March 18, 1998
Article ID: Q169087
The information in this article applies to:
  • Microsoft FrontPage 97 for Windows with Bonus Pack

SYMPTOMS

When you attempt to install the Microsoft FrontPage 97 with Bonus Pack upgrade product on a computer on which you never installed Microsoft FrontPage for Windows, version 1.1, or on a computer that is currently running an evaluation or beta version of Microsoft FrontPage 97, you are asked to identify a qualifying product or you encounter other problems during setup.

CAUSE

FrontPage 97 does not recognize the evaluation and beta versions of FrontPage 97 as qualifying products. FrontPage 97 only recognizes FrontPage for Windows, version 1.1, as a qualifying product.

RESOLUTION

To resolve this problem, uninstall the beta or evaluation version of FrontPage and then install the retail version of FrontPage 97, not the upgrade version.

MORE INFORMATION

Microsoft does not recommend running the beta version of Microsoft FrontPage 97 on the same computer as the retail version. Microsoft recommends that you uninstall the beta version prior to installing the retail version.

For information about upgrading from FrontPage 1.1 to FrontPage 97, please see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q167863
   TITLE     : FP97: How to Upgrade from FrontPage 1.1 to FrontPage97

Additional query words: front page
Keywords : kbsetup kbdta
Version : windows:97
Platform : WINDOWS
Hardware : x86
Issue type : kbprb

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Last reviewed: March 18, 1998
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