DOCUMENT:Q160225 26-SEP-2001 [frontpg] TITLE :FP97: Memory Leak in FP Extensions on MS Personal Web Server PRODUCT :Word Front Page PROD/VER:: OPER/SYS: KEYWORDS:kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft FrontPage 97 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== FrontPage 97 and the Microsoft Personal Web Server may cause memory to become fragmented when you do the actions listed in the following table. +-----------------------------------------------------------------------------------------------------------------------------------------------------------+ | When you do this | This Amount of Memory Is Fragmented | +-----------------------------------------------------------------------------------------------------------------------------------------------------------+ | In FrontPage Explorer click Refresh on the View menu | 30K per transaction | +-----------------------------------------------------------------------------------------------------------------------------------------------------------+ | In FrontPage Editor click Save on the File menu (and you then save the file to a Microsoft Personal Web Server Web) | 5K-8K per transaction | +-----------------------------------------------------------------------------------------------------------------------------------------------------------+ NOTE: The information in this table was gathered from tests that used repetitive operations with identical data. Actual usage will probably cause less memory leakage, because the changing data will rescue some of the stranded data from the fragmented memory heap. Note also that these operations do not fragment memory in Windows NT, nor do they fragment memory with the FrontPage Personal Web Server or O'Reilly & Associate's WebSite, or Netscape Corporation's FastTrack 2.0 on Windows 95. RESOLUTION ========== To avoid performance degradation with the FrontPage Server Extensions on the Microsoft Personal Web Server, restart it occasionally whenever your system seems to be slow or low on memory. The Microsoft Personal Web Server is designed as a Personal Web Server only, and is not intended for high traffic Web sites. If you have a high traffic Web site, you should upgrade to Windows NT Server and the Microsoft Internet Information Server. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ A heavily used Microsoft Personal Web Server on Windows 95 may eventually develop performance problems. A computer with limited hard disk drive space will be more susceptible to these problems, because it will run out of swap space sooner. If you are using disk-based Webs and your system becomes slow or memory becomes low, restart FrontPage Explorer (FrontPage Explorer using a disk-based Web is subject to the same fragmentation as the Microsoft Personal Web Server). NOTE: When the memory heap gets highly fragmented, the server process tends to slow down (due to increased paging activity, and heap operations take longer because the heap data structures are larger). The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 97 mspws ====================================================================== Keywords : kbdta Technology : kbFrontPageSearch kbFrontPage97 kbZNotKeyword2 kbFrontPage97Search Version : : Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.