Error Message Moving or Deleting Inbox Messages

ID: Q166752

The information in this article applies to:

• Microsoft Windows CE version 1.0

SYMPTOMS

When you attempt to move or delete a message from Inbox, you may receive one of the following error messages:

• Can't move message.: Can't write message (Storage error 14)
• Error deleting message.: Can't update message (Storage error 21)

CAUSE

This behavior occurs when there is not enough available storage memory on your Handheld PC (H/PC) to complete the operation.

RESOLUTION

To resolve this problem, follow these steps:

1. Tap OK to close the error message.

2. Tap the Start button, tap Settings, and then double-tap System.

3. Tap the Memory tab, move the slider to the right to increase

   available storage memory, and then tap OK.

Keywords          : kberrmsg wince handheld 
Version           : 1.0
Platform          : WINDOWS

Last Reviewed: April 29, 1998