AOL News and E-mail Servers Not Compatible with Outlook Express

Last reviewed: February 19, 1998
Article ID: Q181429

The information in this article applies to:

Microsoft Outlook Express version 4.0 for Windows 95

SYMPTOMS

When you try to use Outlook Express to access America Online's e-mail server, you may receive the following error message:

   The host <host name> could not be found. Please verify that you have
   entered the server name correctly. Account: <account name>, Server:
   <server name>, protocol: POP3, Port: 110, Secured(SSL): No, Socket
   Error: 11001, Error Number:0x800CCC0D

When you try to use Outlook Express to access America Online's news server, you may receive the following error message:

   The host <news server> could not be found. Please verify that you have
   entered the server name correctly.

CAUSE

This behavior occurs because America Online uses proprietary e-mail and news servers that are not compatible with Outlook Express.

Additional query words: 4.00
Keywords : kb3rdparty outexw95
Version : WINDOWS:4.0
Platform : WINDOWS
Issue type : kbprb

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Last reviewed: February 19, 1998
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