Cannot Change Search Provider After Clicking Search

ID: Q176585

The information in this article applies to:

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you click Search on the Internet Explorer toolbar, the Choose Provider box or Choose A Search Engine command may be missing.

CAUSE

This issue can occur if you are using a customized version of Internet Explorer that has been configured to use a specific search provider.

RESOLUTION

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To resolve this issue, use Registry Editor to verify that the registry keys listed below have the values listed, and if needed, edit the value to match the value listed.

- Registry key:

   HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

      Value for Search Bar:
         http://home.microsoft.com/search/search.asp

      Value for Search Page:
         http://home.microsoft.com/access/allinone.asp

- Registry key:

   HKEY_USERS\Default\Software\Microsoft\Internet Explorer\Main

      Value for Search Bar:
         http://home.microsoft.com/search/search.asp

      Value for Search Page:
         http://home.microsoft.com/access/allinone.asp

Additional query words: 4.00 default page snap
Keywords          : kbenv kbui msiew95 msient 
Platform          : WINDOWS

Last Reviewed: March 21, 1999