How to Manually Uninstall Internet Explorer 4.0

ID: Q175610

--------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Explorer versions 4.0, 4.01 for Windows 95 --------------------------------------------------------------------- SUMMARY ======= This article describes how to manually uninstall Internet Explorer 4 for Windows 95 when you are unable to uninstall Internet Explorer with the Add/Remove Programs tool in Control Panel, or the Ieremove.exe tool. NOTE: The steps in this article cannot be used to uninstall Internet Explorer from Microsoft Windows 98 or to uninstall Internet Explorer 5 from any version of Windows. For more information, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q186751 TITLE : Cannot Remove Microsoft Internet Explorer from Windows 98 NOTE: Do not follow the steps in this article if you have not tried to uninstall Internet Explorer 4 by using the steps described in the following Microsoft Knowledge Base articles: ARTICLE-ID: Q174265 TITLE : How to Uninstall Internet Explorer 4.0 ARTICLE-ID: Q166313 TITLE : Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe MORE INFORMATION ================ To uninstall Internet Explorer 4 after trying the steps in the articles listed above, use the following steps. NOTE: If the Windows Desktop Update is not installed on your computer, or Windows 95 does not start, skip to step 4. NOTE: Make sure to have your original Windows 95 disks or CD-ROM available before you begin these steps. 1. Click Start, point to Settings, click Control Panel, and then click Add/Remove Programs. 2. On the Install/Uninstall tab, click Microsoft Internet Explorer 4.0, and then click Add/Remove. 3. Click "Remove the Windows Desktop Update component, but keep the Internet Explorer 4.0 Web browser", click OK and then click OK. NOTE: Even though you are unable to uninstall Internet Explorer 4.0, the option to uninstall the Windows Desktop Update should be available in the Add/Remove programs tool. If you cannot uninstall the Windows Desktop Update with the Add/Remove programs tool, you must extract Explorer.exe and Shell32.dll from the original Windows 95 disks or CD-ROM. See step 5. 4. If you installed Windows 95 from CD-ROM and you are using real-mode CD-ROM drivers (therefore you can access your CD-ROM drive in MS-DOS), skip to step 5. If you installed Windows 95 from CD-ROM and you are not using real-mode CD-ROM drivers (therefore you cannot access your CD-ROM drive in MS-DOS), extract the Explorer.exe and Shell32.dll files to a temporary folder. For information about how to extract files, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q129605 TITLE : How to Extract Original Compressed Windows Files 5. Restart your computer. When you see the "Starting Windows 95" message, press F8, and then choose Command Prompt Only. Type the following commands, pressing ENTER after each command: cd windows\system ren inetcpl.cpl inetcpl.old ren ole2.dll ole2.old ren ole32.dll ole32.old ren oleaut32.dll oleaut32.old ren olepro32.dll olepro32.old ren olethk32.dll olethk32.old ren setupwbv.dll setupwbv.old ren softpub.dll softpub.old ren stdole2.tlb stdole2.old ren urlmon.dll urlmon.old ren wininet.dll wininet.old ren wintrust.dll wintrust.old ren shdocvw.dll shdocvw.old ren shlwapi.dll shlwapi.old NOTE: This procedure assumes you do not have files with these names with the .old extension. If you do have files with these names with the .old extension, use a file name extension that is not currently in use. If you cannot uninstall the Windows Desktop Update from the Add/Remove Programs tool, type the following commands, pressing ENTER after each command: cd \<windows> ren explorer.exe explorer.old cd \<windows>\System ren shell32.dll shell32.old From the original Windows 95 disks or CD-ROM, extract the Explorer.exe file to the Windows folder and then extract the Shell32.dll file to the Windows\System folder. To do so, use the appropriate method: NOTE: If you extracted the Explorer.exe and Shell32.dll files to a temporary folder in step 4, copy the Explorer.exe file from the temporary folder to the Windows folder, copy the Shell32.dll file from the temporary folder to the Windows\System folder, restart your computer, and then skip to step 6. Windows 95 CD-ROM ----------------- Insert the Windows 95 CD-ROM into the CD-ROM drive, and then type the following commands, pressing ENTER after each command: extract /a <drive>:\win95\win95_02.cab explorer.exe /l windows extract /a <drive>:\win95\win95_02.cab shell32.dll /l windows\system where <drive> is the drive letter assigned to your CD-ROM drive. Windows 95 Floppy Disks ----------------------- Insert the Windows 95 floppy disk 2 into the floppy disk drive, and then type the following commands, pressing ENTER after each command extract /a <drive>:\win95_02.cab explorer.exe /l windows extract /a <drive>:\win95_02.cab shell32.dll /l windows\system where <drive> is the floppy disk drive letter. For more information about using the Extract tool, type "extract" (without quotation marks) at a command prompt, or see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q129605 TITLE : How to Extract Original Compressed Windows Files 6. Reinstall Windows 95. To do so, insert floppy disk 1 (or the Windows 95 CD-ROM) into the appropriate drive, and then type the following commands, pressing ENTER after each command <drive>: setup where <drive> is either the drive letter assigned to your CD-ROM, or the floppy disk drive letter. Click No when you receive the following prompt: A file being copied is older than the file currently on your computer. It is recommended that you keep your existing file. File name: <filename.ext> Description: <description of file> Your version: <version number> Do you want to keep this file? 7. After Setup finishes, reinstall Internet Explorer 3.02. For information about installing Internet Explorer 3.02, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q164475 TITLE : Availability of Internet Explorer 3.02 for Windows 95 and NT 4.0 Click No when you receive the following prompt: A file being copied is older than the file currently on your computer. It is recommended that you keep your existing file. NOTE: If Internet Explorer 3.02 is not available to you for reinstallation, or if reinstalling it does not resolve the issue, try reinstalling Internet Explorer 4 in a new folder. For example, if Internet Explorer 4 was installed in the "C:\Program Files\Internet Explorer" folder, try reinstalling it in the C:\IE4 folder. This substitutes for reinstalling Internet Explorer 3.02. You can now reinstall Internet Explorer 4. To completely remove Internet Explorer 4 from your computer, reinstall Internet Explorer 4, and then uninstall Internet Explorer 4. For information about reinstalling Internet Explorer 4, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q 170993 TITLE : How to Install Internet Explorer and Troubleshoot Setup Problems Additional query words: 4.00 3.00 ie4 manual uninstalling

Keywords          : kbsetup msiew95 
Version           : WINDOWS:4.0,4.01
Platform          : WINDOWS 
Issue type        : kbhowto 

Last Reviewed: August 2, 1999