IBM AS/400 Client Access Does Not Connect to Server

ID: Q177790

The information in this article applies to:

• Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS

When you run the IBM AS/400 Client Access program, the program may stop responding (hang). If you uninstall Internet Explorer, the IBM AS/400 Client Access program can connect.

CAUSE

The NetSoft router included with the IBM AS/400 Client Access software contains a file called Nsadmin.exe. This file is not compatible with Internet Explorer 4.0.

RESOLUTION

Contact IBM Technical Support to inquire about obtaining an updated Nsadmin.exe file.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: as400

Keywords          : kb3rdparty kbnetwork msiew95 
Version           : WINDOWS:4.0
Platform          : WINDOWS

Last Reviewed: December 9, 1997