Only One ISDN Channel Connects When Dialing Automatically

ID: Q178114

The information in this article applies to:

SYMPTOMS

When you use the automatic dialing feature of Internet Explorer to connect to the Internet over a dual-channel Integrated Services Digital Network (ISDN) connection, only one of the two ISDN channels connect.

RESOLUTION

To work around this problem, use Dial-Up Networking (DUN) to connect to your Internet service provider (ISP), and then start Internet Explorer. For more information about how to connect to your ISP in Windows NT 4.0, please see the following article in the Microsoft Knowledge Base: 

      ARTICLE-ID: Q156569
      TITLE     : How to Connect to Internet Service Providers from
                  Windows NT 4.0

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

This problem is known to occur with the following ISDN adapters:

For additional information about troubleshooting problems with your dual -channel ISDN adapter, see the following article in the Microsoft Knowledge Base: 

   ARTICLE-ID: Q157275
   TITLE     : Troubleshooting Dual-Channel ISDN Connection Problems
Additional query words: 4.00 autodial 
Keywords          : kbhw dun msient 
Version           : WINDOWS:4.0
Platform          : WINDOWS

Last Reviewed: December 31, 1997