ID: Q165370
The information in this article applies to:
You may receive the following error message when you install the Internet Explorer 3.0b/3.01b Security Update on a computer running Microsoft Windows NT 4.0:
Rename Error
An error occurred renaming a file: "The process cannot access the file
because it is being used by another process." (error #32).
Current File Name: [MSHTML.DLL]
Retry, Skip File, Abort?
This error occurs if Windows NT 4.0 with Service Pack 1 or earlier is installed, and Internet Explorer is running when you try to install the Security Update.
To resolve this problem, quit Internet Explorer by clicking Quit on the File menu, and then click Retry in the dialog box to install the Security Update.
If you have already chosen to abort the installation, follow these steps:
1. Click Start, and then click Run.
2. Type "cmd.exe" (without quotation marks), and then click OK.
3. At the command prompt, type the following command
cd <%systemroot%>\system32
where <%systemroot%> is the folder in which you installed Windows NT.
Press ENTER after you type the command.
one:
del shdocvw.dll
del mshtml.dll
ren shdocvw.bad *.dll
ren mshtml.bad *.dll
Microsoft has confirmed this to be a problem in the Internet Explorer 3.0b/3.01b Security Update. If you are running Windows NT Service Pack 2 or later, you are not affected by this problem.
For additional information about the Internet Explorer 3.0b/3.01b Security Update, see the following articles in the Microsoft Knowledge Base:
ARTICLE-ID: Q157923
TITLE : Internet Explorer Security Breach Patch Available
ARTICLE-ID: Q165163
TITLE : Description of Internet Explorer 3.0b/3.01b Security Update
Keywords : kbnetwork kbsetup msient
Version : 3.0 3.01
Platform : WINDOWSLast Reviewed: September 10, 1997