Sent Mail Message Is Formatted Incorrectly

The information in this article applies to:

• Microsoft Internet Mail and News version 1.0 for Windows 95

SYMPTOMS

When you send a Hypertext Markup Language (HTML)-formatted mail message using Internet Mail, it may appear as HTML source code when opened and read using a third-party mail client.

CAUSE

Some third-party mail clients do not properly recognize the HTML part of mail messages created by Internet Mail, and therefore incorrectly display the HTML-formatted portion of the message. Any text portions of the mail message are displayed correctly.

RESOLUTION

Send only plain text mail messages to users who experience this problem by using one of the following methods:

• Disable HTML-format for all messages you send by following these steps:

  1. In Internet Mail and News, click Options on the Mail menu.

  2. On the Send tab, click Plain Text under Mail Sending Format.

  3. Click OK.

• Set the sending format for an individual mail message to plain text by clicking Plain Text on the Format menu in your mail message.

MORE INFORMATION

This problem is known to occur when reading Internet Mail HTML-formatted messages using PINE 3.91.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.