"Create IISPackage or Delete IISPackage..." During NTOP Setup

The information in this article applies to:

- Microsoft Internet Information Server version 4.0

SYMPTOMS

When you install Internet Information Server (IIS) version 4.0, you may get the following error message:

   Create IISPackage or delete IISpackage 0x800706be RPC failed

   Create Inproc: AppCreate 0x80110401

   Server application error.
   Server has encountered an error while loading
   an application during the processing of your request.

CAUSE

Microsoft Transaction Server (MTS), core components installed with IIS, requires that the default Distributed COM (DCOM) impersonation level be set to Identify.

DCOM allows you to configure the ability of a client application to launch and access objects on remote computers and the local computer. This setting enables the caller identity to be checked on out-of-process and off- computer calls and enables MTS role-based security checking. If the default DCOM impersonation level is set to some other value, you can experience errors when you set up MTS using the MTS Explorer or running Microsoft Transaction Server applications. In these cases you will likely see the error code 0x800706be reported in error dialog boxes.

WORKAROUND

1. Run Dcomcnfg.exe.

2. Click the Default Properties tab.

3. The Default Impersonation Level should be set to Identify.

4. Backup the Microsoft Windows NT Option Pack configuration if necessary. This should not be necessary for a new installation. For more information on this topic, please refer to the online documentation.

5. Uninstall the Microsoft Windows NT Option Pack.

6. Install the Microsoft Windows NT Option Pack.