DOCUMENT:Q164180 25-FEB-2002 [iis] TITLE :Full App Event Log Prevents Virtual Root Enumeration & Indexing PRODUCT :Internet Information Server PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If the Application Event Log is full when the W3SVC service is started, Index Server may not enumerate and index virtual roots. CAUSE ===== Index Server adds an event to the Application Event Log when it adds a virtual root to the list to be indexed. If the Event Log is full, Index Server will not add the root to the list to be indexed. Therefore, the catalog will not get updated, and the queries will return incorrect results. WORKAROUND ========== To fix this issue, clear out the Application Event Log in Event Viewer. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Index Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : Technology : kbIdxServSearch kbAudDeveloper kbIdxServ100 Version : :1.0 Hardware : ALPHA x86 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.