DOCUMENT:Q155256 07-MAY-1999 [iis] TITLE :IIS 2.0 on Windows NT 4.0 BDC Does Not Create IUSER PRODUCT :Internet Information Server PROD/VER:2.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you set up Internet Information Server (IIS) while you run the Microsoft Windows NT 4.0 Setup program on a new BDC (not an upgrade), the IUSER_ is not created. Therefore, you cannot connect to any of the Internet services on that BDC. CAUSE ===== The IIS Setup program creates the IUSER_ account during its installation. Because the BDC does not have access to the domain user database until after the BDC is rebooted, the IUSER_ is not created. The user will show up under the Internet Server Manager; however, because the account does not exist in the domain database, users cannot connect to the BDCs Internet services. NOTE: This only happens when you install IIS during Windows NT 4.0 Setup on a new BDC. This does not effect upgrades. WORKAROUND ========== After you restart the BDC after you install IIS, remove IIS from the BDC and re-install it. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Internet Information Server version 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. ====================================================================== Keywords : kbsetup Technology : kbiisSearch kbiis200 Version : 2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.