DOCUMENT:Q149574 07-MAY-1999 [iis] TITLE :Internet Explorer 2.0 Fails to Connect to SSL Enabled IIS Server PRODUCT :Internet Information Server PROD/VER:WINDOWS:2.0; winnt:1.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 - Microsoft Internet Explorer version 2.0 for Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you connect to some Secure Sockets Layer (SSL) enabled Internet Information Servers (IIS), you may get one or more of the following messages: HTTP/1.0 403 Access Forbidden (Secure Channel Required - This Virtual Directory requires a browser that supports the configured encryption options.) -or- Unable to connect to (servername) While this may happen with Internet Explorer for Windows 95, other SSL capable browsers may connect normally with no errors. Currently, the only Microsoft browser with SSL support is Internet Explorer 2.0 for Windows 95. CAUSE ===== Internet Explorer version 2.0 for Windows 95 has problems connecting to some SSL certificates. A new certificate will generally NOT fix the problem. RESOLUTION ========== This problem has been fixed in the latest version of Internet Explorer 2.0 for Win95. This new version of Internet Explorer is available to the public for downloading on http://www.microsoft.com to address this issue. Additional query words: prodiis netscape mosaic fail secure site winnt ====================================================================== Keywords : kbnetwork Technology : kbiisSearch kbIEsearch kbiis100 kbZNotKeyword2 kbIENT400Search kbZNotKeyword3 kbIE200WinNT400 Version : WINDOWS:2.0; winnt:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.