DOCUMENT:Q143179 06-MAY-1999 [iis] TITLE :Internet Information Server FTP Server Service Fails to Start PRODUCT :Internet Information Server PROD/VER:1.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Internet Information Server's (IIS) FTP Server service does not start after successful installation of IIS on Windows NT 3.51 server. The Internet Server Manager shows the service in a stopped state. CAUSE ===== It is not possible to run more than one FTP Server service on the same Windows NT server. If the FTP Server service (included with Windows NT Server) was running during the IIS installation, the FTP Server service in IIS fails to start. RESOLUTION ========== To correct this problem, do one of the following: - Uninstall the Windows NT 3.51 FTP Server service from Control Panel, Networks and reboot the server and then start the IIS FTP server service from Internet Server Manager. -or- - Stop the Windows NT 3.51 FTP Server service from Control Panel, Services. It is best if you change from Automatic to Manual, so that it will not automatically start when the server is rebooted. Then start the IIS FTP server service from Internet Server Manager. For additional information, please see the following article in the Microsoft Knowledge Base: Q142555 : Installing IIS FTP Over Microsoft Windows NT FTP Service Additional query words: prodiis ====================================================================== Keywords : kbnetwork Technology : kbiisSearch kbiis100 Version : 1.0 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.