DOCUMENT:Q147617 08-AUG-2001 [iis] TITLE :Third-Party Browsers Get Access Denied Msg Connecting to IIS PRODUCT :Internet Information Server PROD/VER:winnt:1.0,2.0,3.51,4.0 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 1.0, 2.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to connect to secure directories on an Internet Information Server (IIS) through a browser that does not support Windows NT Authentication, you will receive an error message stating that access is denied. CAUSE ===== The Access Denied message occurs because your third-party browser is not capable of sending the Windows NT Challenge Authentication information to the server. WORKAROUND ========== To work around this problem, enable Basic Authentication on your browser, and when you are prompted for a password, enter your Windows NT account information in the following format domainname/username For example, if the Windows NT domain name of johndoe is logging on to a domain named mydomain, you would enter mydomain/johndoe in the username (or user) field, and your password in the password field. NOTE: Your browser must support basic authentication for the domainname/username syntax to work correctly. Additional query words: ====================================================================== Keywords : kberrmsg Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbiisSearch kbiis200 kbiis100 Version : winnt:1.0,2.0,3.51,4.0 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.