DOCUMENT:Q132491 20-MAY-2002 [pcmail] TITLE :FAX: Fax Gateway Stops with Corrupt RRS.FAX PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.0.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to Fax, version 3.0.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Version 3.0.1 of Microsoft Mail Gateway to Fax can experience a critical error that halts the program. The critical error may be caused by a corrupt RRS.FAX file. The gateway screen will show the following message: A Critical error has occurred (10:0:2:0) Attempted operation: CREATE File affected: M:\FAX\RRS.FAX On the first attempt to restart the gateway, the following messages may occur: A Critical error has occurred (10:0:2:0) Database function failure A second attempt to restart results in the following message: [