DOCUMENT:Q119685 09-NOV-1999 [pcmail] TITLE :FFAPI: ERRMSG: Mail Received for Unknown Addresses PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:2.1,3.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Software Development Kit: FFAPI for Gateways and Applications, versions 2.1, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Using the Microsoft Mail File Format API programs to "put" a message into a Microsoft Mail postoffice sent to a group alias may result in this error, recorded in the m:\log\system.log file: User mail received addressed to the following unknown addresses:
CAUSE ===== When mailing to a group, the group address must be used, not the alias name. Both the Admin program and the mail clients display only the alias for postoffice groups, not the real addresses. Mail sent to the alias is not delivered. RESOLUTION ========== Find the group address using one of the three procedures below and use it when you send the mail. - Record the address when the group is created in the Admin program (LOCAL ADMIN-GROUP-CREATE). - Export the address list to another postoffice. The group address appears on the other postoffice. - Make a copy of the \GLB\GROUP.GLB file, from the Microsoft Mail Postoffice, and use the MS-DOS TYPE command to list the file. This file is not formatted when it appears, but it shows the association of group alias to group name. Additional query words: 3.00 FFAPI groups invalid mailbox kberrmsg ====================================================================== Keywords : Technology : kbAudDeveloper kbMailSearch kbSDKSearch Version : MS-DOS:2.1,3.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.