DOCUMENT:Q119053 12-DEC-1999 [pcmail] TITLE :MCI: Invalid Address Causes Delivery Failure to All Users PRODUCT :Microsoft Mail For PC Networks PROD/VER::2.1b OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to MCI, version 2.1b ------------------------------------------------------------------------------- SYMPTOMS ======== If a message is sent from Microsoft Mail to one or more invalid MCI Mail users addressed in the TO: line, the message does not reach any of its intended recipients, even ones with valid addresses. Instead, it bounces back from MCI with this error message: Mail Failure...At least one problem with the envelope. CAUSE ===== The cause of this problem is not yet known. The expected results in such an instance are that valid MCI Mail recipients receive the mail message, and the sender is notified of the invalid addresses. WORKAROUND ========== No workaround is available at this time. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft Mail Gateway to MCI, version 2.1b. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 2.10b ====================================================================== Keywords : Technology : kbMailSearch kbMailGateSearch kbZNotKeyword3 kbMailGateMCI210b Version : :2.1b ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.