DOCUMENT:Q104079 07-NOV-1999 [pcmail] TITLE :PC Adm: Err Msg: Notice 27: Disk Directory Full/Error Writing PRODUCT :Microsoft Mail For PC Networks PROD/VER:WINDOWS:3.0,3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for PC Networks, versions 3.0, 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the version 3.0 or 3.2 Microsoft Mail for PC Networks Administrator program (ADMIN.EXE) to print a report of the public folders (group and shared folders), the following error message may be displayed: Notice 27: Disk directory full or error writing to disk CAUSE ===== This error occurs when the FOLDROOT.IDX file in the FOLDERS\PUB subdirectory of the Mail database is corrupted. RESOLUTION ========== To resolve this problem, restore the file from a backup copy. However, if a backup copy is not available, you can run the FIXIDX utility to build the FOLDROOT.IDX file from the folder files. However, this will result in the loss of folder names and will also transfer ownership of all folders to the person specified in the FIXIDX command line. The FIXIDX.EXE utility is available as part of the Database Maintenance Utilities document. To obtain the document containing the Database Maintenance Utilities, please see the following article in the Microsoft Knowledge Base: Q99419 PC DB: Database Maintenance Utilities (Complete) Additional query words: 3.00 3.20 admin ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 Version : WINDOWS:3.0,3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.